Ayushman Bharat, India’s health insurance scheme, extended coverage and upgraded existing Sub-centers and Primary Health Centers (PHCs) to provide “Comprehensive Primary Health Care (CPHC).” Within the CPHC platform, the population-based Non-communicable disease (NCD) Screening and Management Program, anchored around a software solution that will promote, nudge, and guide diagnosis, referral and management for a range of NCDs, is expected to serve 18,000 Health and wellness centers across India.

The India Digital Health Network (IDHN), in collaboration with researchers from St. John’s Research Institute in Bangalore, is optimizing the NCD software solution and will, through this effort, contribute to the rigorous, methodical, evidence base for such new digital health interventions. The study is quasi-experimental and is testing and validating interventions to optimize the national rollout of the NCD platform, with a focus on participatory, human-centered design processes; workflow optimization; clinical impact.

Project Progress

  • Baseline state of NCD diagnosis and management pathways has been mapped
  • Key informant interviews, UI/UX testing and focus group discussions have been completed
  • Workflows, incentive structures and roles and responsibilities have been documented across rural providers and facilities
  • Optimization is ongoing

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